Medical Disclaimer

The content on our website is for general informational and cosmetic wellness purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Nothing on this site should be interpreted as a recommendation for medical care or used in a medical emergency. In case of an emergency, please contact emergency services immediately. Always consult a licensed medical professional regarding any health-related concerns. No doctor-patient relationship is formed by using this website, its AI tools, or digital communications unless formally established through a scheduled and confirmed consultation.

Messages sent to us via website forms, chat tools, email, or social media channels are not monitored in real time and are not intended for urgent medical inquiries. Communications sent electronically do not establish a doctor-patient relationship and may not be secure. Please do not use these channels to submit sensitive health information unless explicitly requested by our team through a secure platform.

Intended Audience

Our website is intended for use by individuals aged 18 years and above. If you are under 18, you may access this site only under the supervision and consent of a parent or legal guardian. We do not knowingly collect personal data from children without appropriate consent. This website is operated in compliance with the laws of the United Arab Emirates. If you access the site from outside the UAE, you do so at your own initiative and are responsible for compliance with any applicable local laws. Shookra Polyclinic does not represent that the website or its content is appropriate or lawful for use in other jurisdictions.

Appropriate Use of Website

You agree to use this website lawfully and respectfully. You must not attempt to hack, disrupt, or misuse the site or its content in any way. Unauthorized access, submission of false or misleading medical documents, impersonation, attempts to breach security, or use of automated scraping tools are prohibited and may result in suspension of access and referral to law enforcement. Attempts to access restricted or password-protected areas without authorization are strictly forbidden. You may not use crawlers, bots, scrapers, or other automated tools to access, copy, or collect data from this website without express written permission.

We reserve the right to suspend or permanently restrict your access to any part of our digital services, without notice, if your conduct is unlawful, violates these Terms, or is likely to harm our reputation, security, staff, or patient trust. Misuse of website forms, including use for advertising, solicitation, or submission of false inquiries, is prohibited. We reserve the right to block or report repeated offenders.

Content Ownership and Use

All content on the website, including text, design, graphics, logos, videos, and images, is the property of Shookra Polyclinic or its licensors and is protected by intellectual property laws. You may view and use the content for personal, non-commercial purposes, but you may not copy, reproduce, republish, sell, or redistribute any material without prior written permission from Shookra Polyclinic. Accessing the content does not grant you any rights or licenses except as explicitly permitted herein.

Third-Party Content and Links

This website may contain links to third-party websites or tools for your convenience. These links do not imply endorsement, and Shookra Polyclinic is not responsible for the accuracy, privacy practices, or content of such third-party sites. Your interactions with such sites are at your own risk and governed by the terms of those websites.

Users may not establish a link, including deep links or framing, to this website without prior written consent from Shookra Polyclinic. Any unauthorized linking or presentation of content is strictly prohibited and may result in legal action.

Editorial Policy

Shookra Polyclinic is committed to providing informative and supportive content that empowers individuals to understand their wellness choices. All medical or wellness information provided on our site is created or reviewed by qualified professionals. However, this content is not intended to replace the advice of your physician. We aim to ensure our content is clear, empathetic, and up to date, and we welcome feedback from users. In case of updates or corrections, Shookra may amend content without notice. Our editorial tone is compassionate, accessible, and evidence-informed, consistent with our values of care and transparency.

Social Media Terms of Use

By accessing our official social media pages, you agree to engage respectfully and lawfully. User comments reflect personal opinions and not those of Shookra Polyclinic. We reserve the right to remove content that is offensive, defamatory, promotional, misleading, or breaches patient confidentiality. Please avoid posting private health or personal information on public platforms. We may limit, suspend, or block any user who misuses our social media platforms or violates applicable laws or guidelines.

Your activity on Shookra Polyclinic’s social media platforms is also governed by these Terms of Use. These rules apply regardless of whether you access them directly or through embedded links or widgets on third-party websites.Mentions or appearances of any doctor or medical professional on our site or social media do not constitute endorsement or guarantee of any outcome. Testimonials or before-after content are for illustrative purposes only and results vary by individual.

Cookies and Analytics

Our website uses cookies and third-party analytics tools to enhance user experience and gather usage insights. By using our site, you consent to the use of cookies as outlined in our Privacy Policy. You can modify your browser settings to manage cookie preferences. Disabling cookies may impact your ability to access certain features. Analytics data is anonymized where feasible and used only for improving site performance and understanding user behavior.

If you choose to use any interactive features on our site, including AI-powered facial scan or diagnostic tools, you do so voluntarily. These tools are offered for informational and cosmetic wellness purposes only and are not substitutes for a consultation with a qualified medical professional. All data shared is processed in accordance with our Privacy Policy.Users must not rely on results from our AI-powered tools to make decisions regarding their health or appearance. Shookra Polyclinic disclaims all liability arising from misuse or overreliance on automated tools, including but not limited to, any cosmetic or medical decisions made without consulting a qualified healthcare professional.

User-Generated Content

If you submit comments, feedback, or content on our site or platforms, you grant Shookra Polyclinic a non-exclusive, royalty-free license to use, reproduce, edit, and publish such content in any format. We reserve the right to monitor, moderate, edit, or remove any content at our sole discretion. You are responsible for ensuring that your submissions do not infringe on the rights of others, contain offensive or illegal material, or violate data privacy laws. We are under no obligation to retain or respond to user submissions.

You are solely responsible for the information you submit through our website or digital tools. This includes ensuring its accuracy, truthfulness, and lawfulness. Shookra Polyclinic disclaims all liability for damages or outcomes resulting from false, incomplete, misleading, or unauthorized information provided by users.

You agree not to submit, share, or promote medical claims, testimonials, or health-related content that is false, misleading, or not supported by recognized medical evidence. Shookra Polyclinic reserves the right to remove such content and take appropriate action where public safety or trust is compromised.

Account Access and Security

If you create an account or interact with password-protected features, you are responsible for maintaining the confidentiality of your credentials. Shookra Polyclinic is not liable for any unauthorized use of your account. You must notify us immediately if you believe your account security has been compromised.

Shookra Polyclinic reserves the right to suspend or permanently terminate your access to the website, its services, or any password-protected features at its sole discretion, without prior notice, particularly in cases of non-compliance with these Terms, misuse, or actions that may harm our systems, users, or reputation.

If you use our web app to access personal information or manage appointments, you are responsible for keeping your login credentials secure. We are not liable for unauthorized access resulting from password sharing, browser autofill vulnerabilities, or insecure devices.

Limitation of Liability

Shookra Polyclinic provides this website on an “as-is” and “as-available” basis. We make no warranties regarding uninterrupted service, accuracy, or completeness of content. To the maximum extent permitted by law, Shookra disclaims any liability for loss, damages, or disruptions arising from the use or inability to use this site or its content, including third-party tool failures. Your sole remedy is to discontinue use of the website.

Although Shookra Polyclinic strives to provide accurate and up-to-date information, we do not warrant the completeness, reliability, or accuracy of any information on the website. Errors, omissions, and outdated content may occur. We reserve the right to correct such errors at our sole discretion and without prior notice.

You may not use the website to order services or products for resale or distribution unless explicitly authorized. Shookra Polyclinic reserves the right to limit quantities or reject orders at its sole discretion if such use is suspected or identified. Use of this site for unauthorized commercial purposes, including resale of services or redistribution of content, is strictly prohibited unless expressly authorized in writing. We reserve the right to cancel orders or suspend access where commercial misuse is suspected.

Indemnity

You agree to indemnify and hold harmless Shookra Polyclinic, its affiliates, officers, employees, and agents from any claims, liabilities, damages, or costs resulting from your breach of these Terms of Use, your use of the website, or your violation of any applicable law or rights of a third party. If your violation of these Terms results in a legal claim by a third party against Shookra Polyclinic or its affiliates, you agree to indemnify, defend, and hold us harmless from any resulting liability, cost, or damage.

Shookra Polyclinic does not endorse and is not responsible for any Third-Party Content or websites linked to or from our site. You access such websites at your own risk. These third-party sites may have different privacy practices and terms of use, which we encourage you to review separately.

Force Majeure

Shookra Polyclinic shall not be held liable for any delay, interruption, or failure to perform obligations under these Terms resulting from events beyond its reasonable control. These include, but are not limited to, natural disasters, war, cyberattacks, internet outages, government actions, civil unrest, pandemics, power failures, or failures of service providers.

Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or in connection with these Terms or your use of this website, the parties shall first attempt to resolve the matter through informal written negotiation or mediation. If unresolved within thirty (30) days, the matter shall be finally settled through binding arbitration conducted in accordance with the rules of the Dubai International Arbitration Centre (DIAC). The arbitration shall be held in Dubai, United Arab Emirates, in the English language. The governing law shall be that of the United Arab Emirates. Notwithstanding the above, either party may seek urgent injunctive relief in the competent courts of Dubai.

These Terms apply to all users accessing Shookra Polyclinic’s website, regardless of geographic location. Users agree that these Terms shall be interpreted in accordance with UAE law, without regard to conflict of law principles.

No Waiver

Failure by Shookra Polyclinic to enforce any provision of these Terms shall not be deemed a waiver of that provision or of the right to enforce it later. No waiver shall be effective unless in writing and signed by an authorized representative of Shookra Polyclinic.

Severability

If any provision of these Terms is held to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Entire Agreement

These Terms of Use, along with our Privacy Policy and any other policies or disclaimers posted on the website, constitute the entire agreement between you and Shookra Polyclinic regarding the use of the website and supersede any prior agreements or understandings, whether written or oral.

Assignment

You may not assign or transfer your rights under these Terms without prior written consent from Shookra Polyclinic. We may freely assign or transfer our rights under these Terms without restriction.

Changes to the Terms

We may revise these Terms of Use from time to time. The most current version will always be posted on this page with the updated date. You are responsible for reviewing these Terms periodically. Your continued use of the website constitutes acceptance of any changes.

Contact Information

For questions regarding these Terms of Use, please contact:

Email: info@shookra.com
Address: Shookra Polyclinic, Business Bay, Dubai, United Arab Emirates